Uploading Your Own Photos
Uploading Overview

Before you begin uploading, we recommend placing all of the photos you wish to upload into one folder on your computer so you can easily select them for uploading. We also recommend that you first rotate your images to the correct orientation and make sure that they are not cropped to a square or panoramic shape. This will help ensure that the photos display properly in your finished product. Photos that are standard photo aspect ratios (4x6 and 5x7) are recommended for including in products.

Note: Prior to uploading photos you will be asked to name your new album or select an existing album name for your uploaded photos. If you do not enter a name for your album it will automatically be named for the date you uploaded your photos. You cannot modify an album name once it has been created.

Film Camera Photos / Film Processing

DisneyPhotoPass.com does not offer film processing, and printed images and photo film images cannot be directly uploaded to the site. If you used a film camera to take your pictures, your photo processing lab can probably sell you a CD of JPEG files of your images. You can then upload those JPEGs to the site.

Once your photos have been saved as JPEGs, you can upload them using the Multiple Photo Uploading Tool, Single Upload or Facebook Import process.

Uploading/Importing photos signifies you agree to our uploaded photos policy and Disney's PhotoPass Terms and Conditions.

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Supported Image File Types

JPEG is the only file type supported at DisneyPhotoPass.com. If your images are saved in a format other than one of our supported file types, you can use an image-editing application to convert the files into JPEGs. Some popular image-editing applications are provided by Adobe, Roxio and Corel. Or type "image file type converter" into your favorite search engine such as Yahoo or Google for other options.

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Image Upload Requirements

Below is a list of minimum image photo resolution (in pixels) and camera resolution (in megapixels) for each of our photo products. If you upload photos to DisneyPhotoPass.com for use in any of our products, we strongly recommend that you follow these guidelines to ensure the highest quality product.

Photo Product

Minimum Image Resolution (Pixels)

Minimum Camera Resolution (Megapixels)

Disney's Photo Book

1500x2000

2 Megapixels

Disney's PhotoCard

750x1050

1 Megapixel

Note: The above numbers indicate the minimum recommended image resolution for our various photo products. Your images may exceed these specifications, but please note that due to system limitations, individual files may not exceed 2MB in size.

We cannot be responsible for photos you upload that appear blurry or out-of-focus. Even if the image resolution meets the above minimum requirements for the product you wish to build, the end result will not be optimal if the original image is not optimal.

A photo that does not meet the above requirements may look good when viewed online, but will appear blurry and pixelated - that is, the image will appear blocky with jagged rather than smooth edges - when enlarged and printed.

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Using the Multi-Photo Uploader

The multi-photo uploader (Aurigma Image Uploader) will allow you to easily select and upload multiple images at a time, which is recommended for the upload of your photos for use in your photo products. This tool requires ActiveX control, which will take up to a few minutes to install. If you encounter any problems or click “No” you can still upload your photos one by one using our single-photo uploader. Prior to uploading photos you will be asked to agree to the terms as stated in our Uploaded Photos Policy.

Installing the Aurigma Image Uploader

To install the Aurigma Image Uploader, you will need to take the following steps for your browser type:

Internet Explorer Users
  1. Select the "Install" button. If you see the following box, click "OK"
  2. The following information bar will appear in your browser toolbar. Click on the "Click here to install"
  3. Click the information bar and select 'Install ActiveX Control...'
    Install ActiveX
  4. When you see the following box, to begin the installation of the Aurigma Image Uploader, select "Install"
Firefox, Netscape, or Safari Users
  1. Select the "Install" button below. You will see the following Java message appear:
  2. When you see the following box, select "Run"

You will then be ready to begin uploading your photos and building exciting photo products!

Getting photos to the uploader

Left-click an image from your computer and hold it while dragging the image to the uploader.

Dragging an image

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Facebook Import

Have a facebook account? You can now import your albums from Facebook using the Facebook Import tool. Visit the 'Home' tab and click the Connect with Facebook icon:

Connect with Facebook

Once you authenticate your Facebook account in the new window, select the checkboxes under the album(s) you'd like to import and click the Continue button. Once your photos have finished uploading, click the continue button on the 'Upload Success' box. You will now have a new album on your 'Home' page called "Photos from your Facebook Account". These photos can now be used in our photo products.

Note: Do not navigate away from this page while your photos are importing. Doing so will inturrupt the process and result in an incomplete import.
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